Shipping & Returns

📦 Shipping & Returns

Last updated: June 19, 2025

Delivery times:
Orders are processed within 1-2 business days after payment confirmation.
Delivery generally takes 3-7 business days, depending on destination.
Shipping costs:
Costs are indicated during the purchase process and may vary based on weight, size and destination.
Couriers used:
Karimgioielli uses reliable couriers to ensure punctual and safe deliveries.
Traceability:
After shipping, you will receive a tracking code via email to follow your package.
Shipping address:
It is the customer's responsibility to provide a complete and correct address. Karimgioielli is not responsible for any delay or non-delivery due to incorrect data.

Right of withdrawal:
The customer has the right to withdraw from the purchase within 14 days of receiving the product, without indicating the reason.
Return conditions:
The product must be returned intact, unused, in its original packaging and with all accessories.
Return procedure:
To initiate a return, contact our customer service at info@karimgioielli.com specifying the order and the reason for the return.
You will receive shipping instructions.
Return shipping costs:
Return costs are the responsibility of the customer, unless otherwise agreed.
Reimbursement:
The refund will be made within 14 days of receipt and verification of the returned product, using the same payment method used for the purchase.
Products excluded from return:
For hygiene and safety reasons, returns on personalized products or custom-made jewelry are not accepted.

For any doubts or requests, contact our customer service:
📧 info@karimgioielli.com